PEP leadership makes decisions regarding number of classes, number of tutors, and overall class schedule based on a committed number of students. Experience has shown that families change their minds about their commitments regarding courses their children will take in the up-coming school year, which negatively impacts other students and our tutors. When the tuition fees are non-refundable, these changes occur far less frequently. Keep in mind that this policy is consistent with the vast majority of private schools.